I lost a backpack containing important items but fortunately received a call from your company's manager shortly afterwards. She efficiently contacted other staff and the police station to assist me in retrieving my lost property.
I am grateful for the assistance provided by your staff member and everyone at your company. Your staff’s professional, prompt and efficient response has left me with a very good impression of your company. In addition, I greatly appreciate your company's strong commitment to fulfilling customer needs.
I accidentally left my briefcase on the roof of my car and drove away, only noticing it was missing when I got home...
Your staff accompanied me in searching the parking lot and helped me recall the details… Despite the rain, your staff also walked with me to the location shown on my phone (tracking app) and we managed to find my briefcase at last!
I am very grateful to your staff and the team for their tireless efforts and meticulous service, and would like to commend them for their hard work.
The security guard hired by your company successfully prevented a fire from breaking out. I wish to commend your staff for his vigilance and dedication to work.
In recognition of your professional work, which delineated that there was no criminal case occurred in the estate in the past 6 months since 2015-07-01, I would like to formally record that a compliment has been given to you and your officers by me as Divisional Commander of Lantau North Division.
The Opening Ceremony marked the official commissioning of the Trade and Industry Tower, which is an important milestone signifying the beginning of a series of new government office buildings to be rolled out in the years ahead. This is an important event for the Agency, whereby over twenty Principal Officials, Heads of Departments and Legislative Councilors had been invited to attend the Ceremony. It is of utmost importance that the event was organized in a smooth and professional manner. In this respect, your professional team have given us crucial and unfailing support during the preparation and the live-run of the Ceremony by deploying adequate staff to step up security control, devising an effective visitor control plan facilitating the smooth proceeding of the Ceremony and movement of guests with minimum disruption to the users of the building and liaising with user departments for making appropriate arrangements for the Ceremony.
Your company has done a marvellous job in keeping Cheung Fat Estate Common Area completely free from direct and indirect hawking activities including cardboard display during the Lunar New Year holidays in the year 2015. In the whole operation throughout planning, liaison and implementation stages, all your team members have demonstrated determination, dedication and commitment which achieve the target of zero tolerance to hawking activities. The operation could not have been successfully completed without your quality service and invaluable support at HQ level.
I am writing to express our appreciation for the dedicated efforts of the staff of your company in upholding the building security of the Central Government Offices (CGO) during the period of the Occupy Movement in its neighborhood from September to December 2014. The prolonged incident brought unprecedented heavy workload to your staff deployed to CGO. We are particularly grateful for their dedication and commitment in manning CGO for an extended period, which at times needed to work overnights.
Not only, is Guardian responsible for the core building management services, but also effective in assisting the Owners Incorporated to plan and implement the building refurbishment project suck as consultation of owners’ opinion, appointment of consultant and contractor, collection of contribution fund, site coordination as well as account control, respectively.
Guardian was highly competent with the project management and showed good efforts in representing the owners’ interest while maintaining good working relationship with respective working parties. Besides, the management team of Guardian was able to answer our queries and overcome problems and difficulties aroused during the project period pro-actively and effectively.
Overall, the said project was completed satisfactorily in terms of quality, schedule and cost control. We recognized that Guardian’s experience and professional performance as a manager in handling the building refurbishment project is very valuable to us and recommended.
Great service of Guardian Property Management Company Limited makes customers feel that they care about developing a long-term relationship, which means more than just making profits. This undoubtedly shows the essential element of a service provider and demonstrates the core value of your department.
Not only, is Guardian responsible for the core building management services, but also effective in assisting the Owners Incorporated to plan and implement the building refurbishment project such as consultation of owners’ opinion, appointment of consultant and contractor, collection of contribution fund, site coordination as well as account control, respectively.
Guardian was highly competent with the project management and showed good efforts in representing the owners’ interest while maintaining good working relationship with respective working parties. Besides, the management team if Guardian was able to answer our queries and overcome problems and difficulties aroused during the project period pro-actively and effectively.
We would like to express our gratitude to your management team for the delivery of a professional facilities management service to Luk Hop Industrial Building. We have noticed significant improvement in almost every area of the service aspect. This result could not have achieved without the dedicated management effort of your on site team as well as strong headquarters support.
It is our opinion that GUARDIAN PROPERTY MANAGEMENT LIMITED has delivered services to us in a highly professional manner. Their team of staff is always patient and speedy in responding to enquires and requests from our owners. The team is highly competent, knowledgeable, co-operative, self-initiative and dedicated to meet our needs and our requirement.
We would like to express our gratitude to your management team for providing a professional facilities management service in EcoPark. We have observed a good performance in property management, house keeping, cleaning, security and landscape maintenance service. Your team also helped us to a great extent in promoting our image in many industrial sectors. The headquarters and your team have done a great job in EcoPark Management.